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Sonar Managed Services for medium-sized businesses

As an established business, you will be reliant on the stability and performance of your IT systems. Whether you have the luxury of having a full-time IT support person, or use an external supplier for your IT support, Sonar Managed Services can bring you real and measurable benefits.

Sonar is a remote IT support system. It enables us to oversee and manage some or all aspects of your IT, directly from our Network Operations Centre. With Sonar, we are now able to:

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prevent IT problems before they occur

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minimise network downtime

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help you to improve your business productivity.

Supporting your IT 24 hours a day

Sonar lets us take the strain of overseeing and managing your computers, servers and IT infrastructure. It enables our experienced IT support engineers to watch over your network 24 hours a day, guarding against potential problems and optimising the performance of all of your IT resources. Sonar enables us to perform many routine maintenance tasks without the need to send an engineer out to you. It also provides us with the tools that we need to:

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respond immediately to server alerts and warnings, before they become critical

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monitor and report on computer, server and network performance

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advise in advance of any weaknesses or deficiencies that are reported in your IT network

Your 'virtual IT Department' at a fraction of the cost

Sonar enables us to replicate many of the services that a full in-house IT department could provide, but at a fraction of the cost. In the majority of IT support incidents, we will be able to fix problems without needing to come on site. This provides cost savings to us that we can pass on to you, and enables us to offer a flexible FIXED PRICE IT support package and Service Level that is suited to your particular requirements. In addition, we will be able to review your IT Support history, if needed, and demonstrate how we are able to provide an enhanced level of IT support at the same price or less than then you have been paying already.

Sonar is a division of Datrix Limited, a full service IT provider that has been providing support to London businesses for over 15 years.

"Datrix has proven time and again that they are flexible and willing to help meet our specific needs. Our company has found them to be an invaluable business partner. Without hesitation I would recommend Datrix to anyone requiring a professional and confident service."

Jeffrey G. Mannering, Finance & Administration Manager, South Hook Gas Company Ltd.