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Managed Services implementation and training from Sonar

Sonar Managed Services is a flexible and powerful IT support system. It can be used by larger, Enterprise scale companies to add to the service level that they provide and to change the IT support provision from a reactive to a proactive process.

Datrix, which has been supporting a wide range of customers for over 15 years, has developed and invested in Sonar Managed Services in order to:

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provide enhanced levels of proactive support to its customers

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increase the productivity of its IT support staff and field engineers

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provide your IT department with the tools to manage your IT assets and attain massive gains in their productivity

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enable this technology at a relatively low price

Set up Managed Services in-house

Currently, we use Sonar Managed Services to provide support to thousands of desktops and servers. We are, therefore, willing and able to set up equivalent systems for our Enterprise customers. This will give you the tools and facilities in-house to:

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monitor and manage desktops and servers, 24 hours a day

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centralise your management and support services within a single web based interface

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extend the IT support that you provide to regional offices and remote workers

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have real time asset and license management capabilities

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perform routine maintenance tasks, such as OS and application patch management, using automated processes

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perform more complex tasks, such as application roll-outs, using predefined scripts

Mission-critical systems

If you have a stable IT environment, and already employ highly trained staff to manage and service your IT, Sonar can still be extremely useful. We provide you with the tools and training to set up Managed Services, making sure that mission-critical hardware and software is monitored and supported at all times. If you need to increase your IT support provision, talk to us first to see how Sonar Managed Services can help.

Sonar is a division of Datrix Limited, a full service IT provider that has been providing support to London businesses for over 15 years.

"As a publishing group, IT support is critical to our business so when we chose a supplier, we did our homework. No-one came more highly recommended than Datrix. The engineers, along with our Sales Manager, not only meet our requirements but go above and beyond expectations. That's why we have been a Datrix client for over seven years now."

Peter Jewell, Director of IT, Quarto Publishing plc